Welcome to BToolsHub. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have.
1. Information we collect
We collect information to provide and improve our Services. Types of information include:
- Account information: name, email address, profile picture, phone number (if provided), and authentication data (password hashes).
- Usage & analytics: events, pages visited, features used, timestamps, and device/browser information to understand and improve the product.
- Content you upload: contact lists, message templates, files, images, QR code data and any other information you choose to store or send through the Services.
- Communications: support requests, emails, and other messages you send to us.
- Payment & billing: when you purchase paid features, we store billing-related details (usually via third-party processors).
- Third-party data: when you sign in with Google (or other providers), we receive basic profile information (email, name, avatar) subject to your consent.
2. How we use your information
We use data to:
- Provide, maintain and improve the Services.
- Send transactional messages (account updates, billing receipts).
- Help you send communications (SMS, email, WhatsApp) to your contacts — note: you are responsible for obtaining any required consent from recipients.
- Personalize your experience and show relevant content.
- Detect and prevent fraud, abuse, and other harmful activity.
- Comply with legal obligations and respond to legal requests.
3. Sharing & disclosure
We do not sell your personal data. We may share data with:
- Service providers: processors who help us deliver the Services (payment processors, hosting providers, email/SMS gateways, analytics).
- Business transfers: in the event of a merger, acquisition, or sale of assets.
- Legal reasons: when required by law or to protect rights, safety, or property.
When using third-party APIs (e.g., Google, WhatsApp, SMS gateways), your data may be processed by those providers under their privacy policies.
4. Cookies & tracking
We use cookies and similar technologies to operate and analyze the Services. These may include:
- Essential cookies: required for authentication and security.
- Performance/analytics: to understand usage and improve performance (Google Analytics, etc.).
- Functional cookies: remember preferences and UI choices.
You can control cookies via your browser settings; however disabling cookies may reduce functionality.
5. Your rights
Depending on your jurisdiction, you may have rights over your personal data, including:
- Access: request a copy of your data.
- Correction: request correction of inaccurate data.
- Deletion: request deletion of your personal data (subject to legal retention requirements).
- Portability: request a machine-readable copy of your data.
- Objection/Restriction: object to or request restriction of certain processing.
To exercise these rights, contact us at support@btoolshub.com. We may require identity verification before fulfilling requests.
6. Security
We use reasonable administrative, technical, and physical measures to protect data (encryption at rest and in transit, access controls). However no method is 100% secure; we cannot guarantee absolute security.
7. Data retention
We retain personal data as needed to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove or anonymize your data according to our retention policies; however backups may persist for a limited period.
8. International transfers
Our Services are global. Your data may be transferred to and processed in countries outside your jurisdiction. We take steps to protect data during transfers, e.g., standard contractual clauses or other safeguards where required.
9. Children
The Services are not intended for children under 13 (or higher minimum age where applicable). We do not knowingly collect personal data from children without parental consent. If you believe we collected data from a child, contact us and we will take steps to delete it.
10. Analytics and third-party services
We use third-party analytics and infrastructure (e.g., hosting, monitoring, analytics). These services may collect technical data and use cookies. Review their privacy policies for details.
11. Changes to this policy
We may modify this Policy. For material changes we will provide notice (email or in-app). Continued use after notice constitutes acceptance of the updated Policy.
12. Contact
Questions or requests about this Policy? Contact us:
BToolsHub Support
Email: support@btoolshub.com
Website: btoolshub.com